Process proof

Weekly service and documentation property managers can audit.

A fixed route and an online record trail designed for multifamily operations in Austin and DFW.

Same technician. Same day. Every week.

Heat Wave base contracts use weekly general pest control visits with the same technician on the same route. That repetition gives the technician context: recurring problem areas, unit history, exterior pressure, and open follow-up work do not have to be re-explained to a rotating vendor every visit.

The weekly schedule covers occupied and vacant units while giving the office team a predictable service rhythm. It is a process built around apartment operations—not a residential appointment model adapted after the fact.

✓Same technician and same route every week
✓Weekly scheduled visits across the property
✓Post-visit service documentation
✓Online records available 24/7

Records ready for operations and compliance

Every service visit is logged with the date, time, technician, units treated, and products used. Property teams can access those records online at any time instead of tracking down paper tickets when a regional manager or auditor asks for history.

The published Services page describes the records as formatted to meet HUD and tax-credit compliance reporting requirements. This page documents that existing workflow; it does not add a new certification or compliance claim.

What property managers already say

“They show up every week without us having to chase them. That's rarer than it sounds in this industry.”
Sarah M. · CWS Apartment Homes

“Their reporting system is better than vendors twice their size. I can pull any service record in seconds.”
Marcus L. · Greystar

Source: Process and documentation details come from the published Services page. Both quotes appear in the home-page testimonials.

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